Barnes & Noble College Booksellers Technical Integration Analyst in Basking Ridge, New Jersey

JOB TITLE: Technical Integration Analyst

REPORTS TO: Senior Manager of Store Relationship Management - PMO

KEY RELATIONSHIPS:

  • End Users

  • IT Department

  • Internal and 3rd Party Developers

  • School Contacts

JOB SUMMARY:

The Technical Integration Analyst will be responsible for integrating Barnes & Noble College Booksellers ("BNCB") systems and services to university systems for the benefit of the student experience.

The incumbent will be responsible for assisting in projects that involve the BNCB stores and their clients. He/She will be directly involved in communications to the client, field representatives (regional managers, territory VPs) and field store partners.

ESSENTIAL FUNCTIONS:

  • Advocate for our stores and continually champion BNCB standards when engaged with our clients

  • Direct involvement with building the process to support specific on-boarding tasks

  • Acquire knowledge of any utility related the job task, provided by the business applications development team

  • Communicate any issues found with the utility to usher the issue to resolution and completion

  • Perform additional duties and tasks as assigned by their supervisor.

REQUIREMENTS/QUALIFICATIONS:

Education Level and Overall Knowledge Required for Position

  • Bachelors Degree

  • Working knowledge of SAML, XML and Shibboleth

  • Excellent communication (written and verbal) and facilitation skills

  • Strong relationship building/networking skills

  • Ability to efficiently acquire and utilize new skills in response to change

Level of Experience

  • Experience with client support

  • Preferred but not required, experience with Networking concepts

Skills Required

  • Ability to negotiate with various business and IT groups

  • Knowledge of software development life cycle

  • Knowledge of application software package implementation

  • Knowledge of application integration

  • Problem solving ability

  • Excellent communication skills

  • Detail oriented

  • Analytical skills

  • Interpersonal skills

  • Ability to meet deadlines and provide timely status updates.

  • Ability to prioritize and work on several tasks simultaneously

  • Ability to work quickly

  • Ability to work under pressure

  • Ability to compose written correspondence

  • Organizational skills

  • Flexibility to work in a rapidly changing environment

  • This candidate should be comfortable with working on “greenfield” projects that require new processes to be developed

Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

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