Barnes & Noble College Booksellers Technical Integration Analyst in Basking Ridge, New Jersey
JOB TITLE: Technical Integration Analyst
REPORTS TO: Senior Manager of Store Relationship Management - PMO
Internal and 3rd Party Developers
The Technical Integration Analyst will be responsible for integrating Barnes & Noble College Booksellers ("BNCB") systems and services to university systems for the benefit of the student experience.
The incumbent will be responsible for assisting in projects that involve the BNCB stores and their clients. He/She will be directly involved in communications to the client, field representatives (regional managers, territory VPs) and field store partners.
Advocate for our stores and continually champion BNCB standards when engaged with our clients
Direct involvement with building the process to support specific on-boarding tasks
Acquire knowledge of any utility related the job task, provided by the business applications development team
Communicate any issues found with the utility to usher the issue to resolution and completion
Perform additional duties and tasks as assigned by their supervisor.
Education Level and Overall Knowledge Required for Position
Working knowledge of SAML, XML and Shibboleth
Excellent communication (written and verbal) and facilitation skills
Strong relationship building/networking skills
Ability to efficiently acquire and utilize new skills in response to change
Level of Experience
Experience with client support
Preferred but not required, experience with Networking concepts
Ability to negotiate with various business and IT groups
Knowledge of software development life cycle
Knowledge of application software package implementation
Knowledge of application integration
Problem solving ability
Excellent communication skills
Ability to meet deadlines and provide timely status updates.
Ability to prioritize and work on several tasks simultaneously
Ability to work quickly
Ability to work under pressure
Ability to compose written correspondence
Flexibility to work in a rapidly changing environment
This candidate should be comfortable with working on “greenfield” projects that require new processes to be developed
Barnes & Noble Education is an Equal Employment Opportunity and Affirmative Action Employer committed to diversity in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.